Insurance

The majority of shipments reach their destination without damage or loss. This page contains general topics and helpful hints concerning insurance coverage.

A. According to the International Maritime Regulations your shipment is automatically covered by a limited policy from the steamship line of up to $500 per shipping unit (each box, carton, skid, crate, etc) with a maximum of $1450 for the entire shipment. The coverage exists while your shipment is in possession of the steamship line.

B. In case of damage or loss, recipient is to initiate the claim process at the destination Country Station.

C. You may want to purchase additional insurance through WTX Global Logistics. Rate is $2 per $100 (2% of value) of Insured Value, $30 minimum, with a deductible of $200.

D. All Risk Insurance is available for commercial cargo and personal effects that are professionally packed (packed by shipping dept, mailing store, packing agent, etc.). In case of claim the insurance carrier may require confirmation that the goods were professionally packed.

E. If cargo is NOT professionally packed, we provide Free of Particular Average or FPA insurance. Below is a comparison of the conditions offered under each policy.

F. A detailed packing list and commercial invoice must be provided at time of booking.

G. IMPORTANT NOTE: If insurance is purchased the amount of coverage must correspond with the total value indicated on your Packing List or Commercial Invoice. If you would like to insure selected items in your shipment, then you must indicate this on your Packing List or Commercial Invoice by each line item description *** COVERED BY INSURANCE ***

H. Time Limits and Procedures: Damage and or loss discovered by the consignee after delivery and after a clear receipt has been given to the carrier must be reported in writing to WTX Global Logistics within 10 days after delivery of the shipment with privilege to the carrier to make inspection of the shipment. The claim will be forwarded to Claims Department in home office of headquarters BTX Air Express. The Claims Department Representative will contact consignee regarding procedure of the claim.
NOTICE: Damaged packing does not mean cargo damages. A Report of damages must clear designate and prove damages of cargo contents. WTX Global Logistics will not be able to forward claim reports without detailed descriptions of cargo damages.

i. Please refer below for special conditions & restricted commodities. We provide insurance coverage on restricted commodities on a per quote basis.

1. Although above perils are indicated as covered under "All Risks", depending upon commodity, certain commodity exclusions may apply.
2. Partial loss IS NOT covered for these perils, but TOTAL LOSS IS covered.

CONSIGNER MUST REQUEST A QUOTE AND OBTAIN APPROVAL TO INSURE SHIPMENTS FOR: 1) Restricted Commodities, 2) Excluded Countries & Restricted Geographic Areas. 3) Special Risk Commodities and/or value exceeding $50,000

1. RESTRICTED COMMODITIES: Cellular Telephones, Plasma Screens/Flat Panel Displays/Monitors/Etc, Commercial/Advertising Artwork or Photographs, Film or Music Negatives/Master Tapes, Models (including architectural), Trophies, Artifacts, Transparencies/Slides, Stamps/Coin Collections, Evidence for a Trail, Fragile Articles as defined in Policy; Watches, Furs, Fur Garments and Jewelry (other than costume); Precious/Semi-Precious Stones and Pearls; Precious Metals, Gold and Silver Silverware; Bank Notes and All Negotiable Documents - including money and Securities; Any Non-Negotiable Documents where customer is requesting for FACE VALUE; Perishable Goods, Radio Isotopes, Cut Flowers, Living Plants; Costumes and Wearing Apparel; Animals/Fish/Etc (live, refrigerated, frozen or mounted); not professionally packed Household Goods and Personal Effects as explained above; Knitting and Textile Machines; Grains, Flour, Meal, Etc. in bags or bulk; Iron and Steel Angels, Bars Girders, Pipe, Sheets, Wire, Tinplate and Similar Ferrous Products; Motor Vehicles or Sail Boats, Motorcycles; Human Remains; Alcohol/Spirits; Cigarettes and Tobacco.

2. EXCLUDED COUNTRIES & RESTRICTED GEOGRAPHIC AREA: CIS and/or Russia, Afghanistan, Bolivia, Paraguay, Nigeria, Angola, North Korea, Former Yugoslavia, Iran, Iraq, Cuba, Haiti.

3. SPECIAL RISK COMMODITIES -VALUE OVER $50,000: Computers and Computerized Electronic Equipment; Lasers and/or Laser Commercial use; VCR's, Pre-Recorded Video Tapes, Radios, Projection Equipment and Screens whether for personal or Commercial use; Non-Fragile Fine Arts (i.e. Paintings/Lithographs without GLASS).

Only claims for insurance purchased directly from WTX Global Logistics will be processed by us. All other claims are to be directed to the steamship line.